Minor Project
20/09/2025 - 29/12/2025 (Week 1 – Week 14)
Katherine Alexandra Sutanto / 0373585
Minor Project / Creative Media / School of Design
Semester 3
TABLE OF CONTENTS
1. Instructions
2. Task
3. Feedback
4. Reflection
INSTRUCTIONS
LECTURE
LECTURES
Week 1
This week, Mr Sylvain briefed us about the MIB, and we formed our team of 6 members, with no more than 2 specialisations. My group members are:
- Alicia Low Ker Chia (Me, Leader) - Graphic Design
- Aricia Man Yi Xuan (Me) - UI/UX
- Katherine Alexandra Sutanto - Entertainment Design
- Chloe Tee Zi Tong - Immersive Design
- Areeya Foo Xue Ting - UI/UX
- Tan Ying Xuan - Immersive Design
Week 2
This week, we had an online class where Dr Wong briefed us about the new group project. The client for our project. After discussing, our group decided to go with Project 3: Centre for Active Living, and the topic focuses on designing a Patient Transfer Device for elderly or bed-ridden individuals who face mobility difficulties.
Week 3
During this week’s class, we had a meeting with the client regarding Project 3: Patient Transfer Device. The client explained in detail what the project is about and what they expect from us. Our group took notes in a doc to record the client’s key points. After the meeting, we decided to start brainstorming ideas for the product design in the next class.
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| Figure 2.1 The notes of Meeting the Client / Week 3 (6/10/2025) |
Week 4
In this week’s lecture, Dr Wong guided us on how to organise and work on our FigJam board for the project. She also conducted a demonstration on how to conduct interviews, explaining the proper way to approach participants. After the demo, every group shared their prepared interview questions for each project, and Dr Wong reviewed them and provided feedback on how to make our questions clearer and more focused on users’ real experiences.
Week 6
Dr Wong checked on our progress in Teams.
Week 7
This week, Dr Wong asked us to write a proper problem statement for our project and check if it's suitable. Later on, we had an activity of drawing 8 ideas (crazy 8s) of our project individually, and we discussed them.
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| Figure 2.2 Crazy 8's sketch / Week 7 (3/11/2025) |
Week 9
Today, our group presented our wheelchair proposal to the client, showcasing the overall concept, features, and designs. The client provided feedback that helped us identify areas for improvement.
Week 10
This week, Dr Wong introduced us to the topic "Testing in Design Thinking", explaining what usability testing, feedback sessions, A/B testing, eye-tracking, heatmap analysis, card sorting, tree testing, and Wizard of Oz are. After that, we had a group consultation with her, and she gave feedback to each group.
Week 11
This week, we have a group consultation with Dr Wong, and she gave feedback to us on our presentation slides.
Week 12
Online class with a group consultation with Dr Wong.
Week 13
Online class with a group consultation with Dr Wong, and we updated our progress to Dr Wong, and also wrote the prototype testing task of our project.
MINOR PROJECT
Project Brief
Figure 3.1 Project Brief / Week 3 (6/10/2025)
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| Figure 3.2 The notes of Meeting the Client / Week 3 (6/10/2025) |
Week 3, we met Professor Manohar to get to know what the project is and what the expectations are. I noted them down on Google Docs as shown in Figure 3.2.
Figjam Process
Contextual Research
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| Figure 3.3 My Contextual Research / Week 4 (13/10/2025) |
To understand the background, users, and existing issues in wheelchair usage, we started to do our own contextual research based on:
- Researching ageing population statistics and mobility disability trends
- Studying challenges faced by elderly wheelchair users and caregivers
- Reviewing accessibility and independence issues in current mobility devices
- Collecting secondary research (reports, journals, articles)
- Other relevant topics to wheelchairs
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| Figure 3.4 Comparison Research / Week 6 (1/11/2025) |
- Traditional manual wheelchairs
- Electric-powered wheelchairs
- Transport Wheelchair
- Standing Wheelchair
Interview
In week 4, we (Aricia, Katherine, Ying Xuan and Alicia) went to Assunta Hospital to do interviews with the patients who use wheelchairs. However, we weren't able to look for many elderly people who use wheelchairs. We were only able to find one patient at the moment.
Hence, we decided to interview our family members who are currently using wheelchairs. Katherine did interviews with her grandmother (wheelchair user), her aunt (caregiver), and her grandmother's sister (wheelchair user). Aricia interviewed her friend and her friend's grandfather.
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| Figure 3.6 Interview Results in Google Docs / Week 5 (26/10/2025) |
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| Figure 3.7 Interview Results' Key Findings and Future Research / Week 6 (1/11/2025) |
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| Figure 3.8 Affinity Diagram / Week 7 (3/11/2025) |
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| Figure 3.9 Key Findings / Week 7 (7/11/2025) |
POV / Problem Statement
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| Figure 3.10 Problem Statement and POV / Week 6 (2/11/2025) |
User Personas
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| Figure 3.11 User Personas / Week 6 (1/11/2025) |
Customer Journey Maps
A customer journey map helps us to understand more about how a wheelchair user uses a wheelchair to transfer and how they feel.
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| Figure 3.12 Customer Journey Map / Week 11 (1/12/2025) |
Design Wheelchair Process
Sketches
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| Figure 3.13 Crazy 8's sketches / Week 7 (3/11/2025) |
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| Figure 3.14 First Wheelchair Design / Week 8 (10/11/2025) |
With this, we proposed our idea to our client.
Figure 3.15 Proposal / Week 9 (17/11/2025)
After proposing the idea, we got some feedback from Prof Manohar and Dr Wong for the sketch of the wheelchair.
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| Figure 3.16 Feedback from the client / Week 9 (17/11/2025) |
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| Figure 3.17 Wheelchair Design Attempt #2 / Week 9 (23/11/2025) |
Design Explanation:
- Added a pull-out front handle to help users stand up
- Added a seatbelt to prevent users from sliding or falling
- Removed side support pillars to create more space
- Reduced the back wheel size
- Changed the leg-rest to two separate foldable footrests
Dr Wong suggested we reduce the bottom part, as it looks heavy and complicated. Hence, we had a third design.
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| Figure 3.18 Final Design / Week 13 (17/12/2025) |
I helped with changing the height control mechanism. I searched for electric linear actuators. Each wheel will have one, but it will be controlled by the button.
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| Figure 3.19 Final Design in 3D / Week 13 (22/12/2025) |
The 3D was made by Katherine, and she helped us build everything up. Thanks to her.
I drew the stroke illustration and showcased how to use this. However, it is just a simple design. It is not a very detailed one.
I used a mockup, and Figure 3.21 shows a clear version of the layout.
Final Wheelchair Design:
- Comfortable, ergonomic seat with cushioning
- Adjustable headrest for extra support
- Armrests with easy-to-reach control buttons
- Separated footrests
- Foldable design for easy storage and portability
- Back view shows storage pockets for personal items
- Lightweight
- Balanced focus on comfort, usability, and modern design
Collateral
User Manual Guideline
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| Figure 3.20 User Manual Guideline Design / Week 13 (22/12/2025) |
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| Figure 3.21 User Manual Guideline Layout / Week 13 (22/12/2025) |
We also have an application and a poster. The application was designed by Aricia and Areeya, while the poster was designed by Ying Xuan.
Figure 3.21 Walkthrough Video / Week 13 (26/12/2025)
This video was edited by me. Katherine helped me to record the 3D while I edited the video by adding the poster, user manual guideline and detailed captions.
Final Presentation
Figure 3.22 Final Presentation for Group 16 Patient Transfer Device / Week 14 (31/12/2025)
FEEDBACK
Week 6
Specific Feedback - I'm ok you have four patients, is it difficult for y'all to find a caregiver, as I think you can find one more caregiver? You need to add a real user persona based on your collected data. I'm ok with your group, I think it's excellent.
Week 10
Specific Feedback - Overall okay, but the bottom part with many layers looks a bit complicated.
Week 11
Specific Feedback - I love your layout, it's clean and straightforward. Some of the images are not related to the content; you may have to change them. The content can be separated into two paragraphs and highlighted the points, changing the colour same as your colour scheme.
Week 13
Specific Feedback - User task is what you want your user to do. I think you can just do a walkthrough video to show the user how your wheelchair is going to be used. Same for the application, you can show them your prototype and let them test it. After that, you can use a satisfaction survey to see whether they like it or not, or if there is any room for improvement.
Week 14
Client's Feedback - The footrests should be able to fold away from the surface, like swing it away, it is important. The stand-assist is confusing. What is the purpose of it? It blocks the way out. The wheel stand needs to be stronger; it's too thin. I love the application design; it's good that caregivers and users can directly control the wheelchair movement through apps.
Specific Feedback (Dr Wong) - Overall is good, I like your slides, it's straightforward and clean. You may consider what the client mentioned, and also consider the economy, the seat materials. The PNG images need to be clear, maybe the lightning issues.
REFLECTIONS
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